Q: How much is shipping?
A: We offer FREE SHIPPING WORLDWIDE!
Q: Where is my order?
A: You can track your order using the tracking number sent to you via email.
Most orders worldwide will be received within 1-3 weeks of placing your order, depending on the product ordered. However, in some cases due to high demand, it may take a maximum of 4-8 weeks to receive your shipment(s).
Q: What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q: I've lost my tracking number. What can I do?
A: Simply contact us at (email) with your full name and mailing address, and we will resend your confirmation number.
Q: How can I make changes to my order?
A: If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number
Q: How can I cancel my order?
A: You must contact us within 12 hours.
- We cannot cancel your order once it has already been shipped.
Q: What is your return policy?
A: Items are returnable up to 30 days after receiving the product.
Q: Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send photos if applicable to firstname.lastname@example.org
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs!